Turvo: Why do I see different carrier rates in Drumkit than quoting directly in Turvo?

In some cases, a carrier's rate has shown up when quoting directly in Turvo but was missing from the same shipment quoted through Drumkit.

If you notice a rate mismatch between Drumkit and native Turvo for what should be an identical shipment, it's worth flagging rather than assuming Drumkit's result is complete.

What to do: Report both quote numbers to your Drumkit contact:

• The Drumkit quote number

• The Turvo quote number

Having both side by side makes it much faster to track down whether a specific carrier or rate type is being missed.