What happens if the AI misses or can't read a field?

In most cases, you won't need to manually intervene. Drumkit's AI is designed to capture the majority of relevant load data automatically. When it cannot confidently extract a data point, it will leave the field blank or flag it for your review rather than guess — ensuring accuracy before anything is submitted to your TMS.

If you need to enter custom data points or make corrections, you can manually input or edit any field directly in the load form before submitting.

Here are a few tips for best results:

• Ensure incoming documents are clear and complete — the more structured the source document, the more accurately Builder can extract your load data.

• Review flagged fields carefully before submitting to your TMS to avoid incomplete loads.