Onboarding

Drumkit can help with all your needs from rate quoting, load building, appointment scheduling and track and trace.

2 min read
What is Drumkit and how is it helpful to me?

Drumkit is a comprehensive tool designed to assist with various aspects of logistics management, including: • Rate quoting • Load building • Appointment scheduling • Track and trace The goal of Drumkit is to streamline your daily operations, allowing you to focus on tasks that require your personal attention while automating and simplifying other processes.

What is onboarding?

Onboarding is the process of getting set up with Drumkit. It's a simple process that typically takes about 5 minutes to complete.

How do I install the program?

If you have Outlook use the following video to get started:

If you have Gmail use the following video to get started:

What should I do if I've installed Drumkit before, but it doesn't appear?

There are a couple of options: 1. Try searching for the sidebar in the installed extensions. Often, it has been installed but doesn't appear where expected. 2. Reinstall the application following the installation instructions provided earlier.

Can I access the same sidebar from each email?

Yes, the sidebar is accessible from every email. When appropriate, the sidebar will automatically navigate to the relevant section based on the email content. If no specific part is auto-detected, the default opening view will be displayed.

Does each email trigger a different response?

Yes, each email triggers a different response depending on its content. The sidebar will bring you to the appropriate section when possible. If no specific portion is relevant, you'll be taken to the load building section by default.

What is the default view for the sidebar?

The default section of the sidebar is the load building page. To access other sections, you'll need to click on the appropriate icon or text.

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