Appointment Scheduling FAQ
What is appointment scheduling?
Appointment scheduling is setting up a particular time that a good will be picked up and dropped off.
How can appointment scheduling be improved?
Appointment scheduling can be improved by using two methods: 1. Working with platforms like OpenDocks to view availability immediately and confirm a time through their interface, receiving an email confirmation. 2. Using the smart sidebar under "Appointments" to fill out a provided form for emailing warehouses about availability.
What tools are currently used for appointment scheduling?
Currently, we plug into OpenDocks for appointment scheduling.
What tools are planned for future integration?
Retail Link and Retailx are on the roadmap for future integration.
How do I book a load that is not via a web portal?
If you need to email warehouses and ask about availability, use the smart sidebar under "Appointments." Fill out the provided form and then send it to the appropriate contact.