What happens if Highway flags a carrier?

If Highway returns a fraud risk signal or identity mismatch for a carrier parsed from an incoming email, Drumkit surfaces a warning in the sidebar alongside the truck list or carrier quote entry. Reps should treat this as a prompt to verify the carrier manually before proceeding — do not submit a truck list or send a rate confirmation to a carrier that has been flagged by Highway without further review.

Highway flag severity varies — some flags are informational (e.g., new USDOT number) while others indicate higher risk (e.g., possible double brokering patterns). Contact support@drumkit.ai if you believe a carrier was incorrectly flagged.