My metrics dashboard is loading slowly — what should I do?

Last updated: March 5, 2026

If your Drumkit Metrics dashboard is loading slowly, try these steps:

1. Narrow your date range — Large date ranges (e.g., 1 year of data) require more processing. Try selecting a shorter range like Last 30 days.

2. Clear filters — Complex filter combinations can slow dashboard rendering. Reset all filters and load the default view.

3. Refresh the page — A simple browser refresh (Ctrl+R or Cmd+R) can clear cached issues.

4. Check your internet connection — Slow loading can be caused by a weak connection, not the Drumkit platform.

5. Try a different browser — If one browser is slow, try Chrome or Firefox to rule out browser-specific issues.

6. Clear browser cache — Cached data can sometimes cause slowness. Clear your browser cache and reload.

If the dashboard is consistently slow regardless of these steps, contact Drumkit support at support@drumkit.ai. There may be a platform-side issue affecting performance.