What does the 'gap analysis' section in Metrics show?

The Gap Analysis section in Drumkit Metrics highlights opportunities where your brokerage could capture additional revenue or improve efficiency.

Gap Analysis typically shows:

- Lanes where you have demand but limited carrier coverage

- Customers with declining load volume who may be shifting freight to competitors

- Time periods where your booking rate drops, indicating missed opportunities

- Carriers you haven't used recently who may have available capacity

How to use Gap Analysis:

1. Navigate to Metrics > Gap Analysis.

2. Review the flagged opportunities — each one is ranked by estimated revenue impact.

3. Click on an opportunity to see more detail (e.g., which specific lane, customer, or carrier).

4. Use the insight to take action — reach out to a carrier, follow up with a customer, or adjust your pricing.

Gap Analysis is powered by Drumkit's AI-driven insights engine, which continuously analyzes your data to surface actionable opportunities. Contact support@drumkit.ai if this section isn't visible in your dashboard.