Tracker FAQs | Drumkit Knowledge Base

Answers to the most common questions about Drumkit's Tracker feature

What is Tracker?

How does Tracker improve the track & trace process?

How do I set up check-ins for a load?

Can I edit the email draft for a check-in?

What happens after I set up my check-ins?

What tracking stages are available in Tracker, and can new ones be added?

Can Drumkit reply to an existing carrier email thread instead of sending a new email?

What are the Day of Delivery Check-In and Proof of Delivery Follow-Up milestones?

Can I schedule a carrier message to send at a specific time of day?

Can I change the content of the carrier email templates used by Tracker?